If you are disappointed when you cannot get an appointment, imagine the person who has that appointment and does not show up…
  • If only they had cancelled, we could have called you.
  • 48 hours is all we need, otherwise a fee will apply for your appointment regardless of circumstances.
  • We know this kind of policy can be off putting.
  • We hope we have kept it fair by having a short cancellation period.
  • We value your custom and hope that this policy will enable us to deliver a fantastic service to clients that are on our waiting list.
  • Please fill in your consultation form online before your attending your appointment as it could shorten your treatment time on the day.
  • In the interest of health and safety we cannot accommodate children under 12 years for treatments or in our waiting areas
  • Please arrive alone for your appointment.
  • For any special request or add ons please feel free to contact the clinic before your appointment so we can acoomdoate you as best we can.
  • Please shower before treatments that require body contact for health, safety & hygiene reasons.
  • For the comfort of all our clients, please turn off your mobile phone on entering the clinic.
  • We require 50% deposit before all treatments over 30 mins
  • Ask our team for pre-treatment advice when booking your appointment.
  • Gift Vouchers are valid for 12 months from date of purchase. Management accept no responsibility for lost or stolen vouchers. Gift Vouchers and courses are non-refundable.